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Our Professional Staff

Having exceptional, friendly staff is our greatest asset. They are excited about what they do, and they care personally about getting the best results for our patients.

Patient Coordinators:  Our front office staff are there to help you understand your vision coverage, make appointments that accommodate your busy schedule and make sure your experience in our office is relaxing and comfortable.

Optometric Assistants: You can expect to spend the initial part of the exam with one of our skilled assistants, who will preform a few preliminary tests prior to your visit with the Doctor.  These important diagnostic tests will help us determine if you are in need of a medical eye examination or an annual routine exam.

Insurance Coordinators: These staff members are vital to helping us and you to understand all the regulations and restrictions involved in your insurances and/or vision plans.  They are here to help you understand any coverage and billing issues you may have.

Opticians: Choosing the optician you order your eyewear from is an important decision.  Like most things that require a level of expertise and experience, the more experience and knowledge the ABObetter you can expect the results to be.  Many states such as New Hampshire do not have any requirements other than paying a fee and registering with the state as a dispensing optician.  This means many state certified opticians may have only slightly more knowledge than you about your prescription.  The best way to determine if your optician has any qualifications is to see if they are ABO certified.  This is a National certification and requires the individual to pass a minimum competency test in opticianry.  If you are looking for further qualifications, some states like Vermont and Massachusetts have licensing and require a degree or formal apprenticeship.





Optician ABO-AC
North Country Eye Care welcomes Scott Thielen to the Upper Valley. Scott has worked in the optical field for over 25 years and brings his knowledge of optics to the region. As an ABO Advanced Certified Optician who teaches Opticianry, he brings the kind of knowledge and skills to help patients with even the...


Optician ABOC
Graidi joined North Country Eye Care in August of 2018. She brings with her five years of optical experience, having worked in Central Vermont and the Burlington areas previously. She obtained her American Board of Opticianry (ABO) certification in 2016. For three years, she participated in week long service trips...


The Centers for Disease Control (CDC) is recommending that routine eye care services be postponed until the COVID-19 crisis is under control. Based on this recommendation and in an abundance of caution, we at North Country Eye Care have decided to close our office to routine eye care as of 6 p.m. on Friday, March 20. We will remain available for urgent eye care services as needed. Our doctors will be on-call to provide such services. If you need our medical eye care services or have an urgent concern, please call or text our office at (603) 678-4759. As of now, we plan to have one of our team answering phone calls during the hours of 10 a.m. to 5 p.m. Monday through Friday. We can also be reached via email at We will get back to you as quickly as possible.

We hope to be able to resume hours in late April, but this is subject to change. We will contact our patients when we are able to resume office hours. Thank you for your understanding at this challenging time.

We appreciate all of our patients and customers. We wish you all the best. Thank you for your trust in us. We hope to be back soon!

-Dr. Stegen, Dr. Eid and Staff